Information about us:

This site is owned by APWA UK.

APWA UK is a charity organisation registered in England under the charity number: 1136005

The registered address is

1 Laurel Way,
South Woodford,
London, E18 2UA

Phone: 07950049988

Definitions and Interpretation

  • Cookie– a small (text) file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
  • Personal data– means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data.
  • We/Us/Our/Organisation– means APWA UK (including the website Details as above.

Key Details

Please read this Privacy and Cookie Policy carefully and ensure that you understand it. Your acceptance of our Privacy and Cookie Policy is deemed to occur upon your first use of our site.

  • This Policy aims to inform you of your rights and our obligations in relation to your personal data. It sets out how APWA UK uses and protects any information that you provide when using our website, or if you contact us by phone, letter or email, to enquire about our services.

  • We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,

    Our site, will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law. We are committed to ensuring your privacy is protected. Should we ask you to provide certain information by you which you can identified, then you can be rest assured that it will only be used in accordance with this privacy policy. If you are under 16 years of age, a person legally responsible for you will need to give their consent.
  • This policy allows us to continue to communicate with you in the future using electronic and non-electronic means in accordance with this law and your rights.
  • Our website may contain links to other websites of interest. However, when using these links to leave our site, you should note that we do not have any control over those other websites (eg, we have no control over how your data is collected, stored, or used by other websites). We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. We advise that you exercise caution, and check the privacy and data protection policies of any such websites before providing any data to them.
  • APWA UK is the ‘data controller’ for the purposes of this policy, and the policy extends to its staff, volunteers and anyone else processing data on our behalf from time to time.
  • Under GDPR (General Data Protection Regulation) organisations are permitted to process data if they have a legal basis for doing so. APWA UK processes data on one or more of the following conditions:
  1. Explicit and informed consent has been given by the person whose data is being processed.
  2. There is a legitimate interest in processing data.
  3. It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement;
  4. There is a legal obligation on APWA UK to process the data.

Where relying solely on consent as the basis for processing data, we request your explicit consent and you can modify or withdraw this consent at any time.

  • APWA UK may change this policy from time to time by updating this page. Regardless of any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the date stated at the end of this document.

What data do we collect?

We gather and use certain information about individuals in order to provide products and services, and to enable certain functions on this website. We collect information to better understand how visitors use this website. Depending upon your use of our site, we may collect some or all of the following personal and non-personal data (please also see the section about our use of Cookies below or our Cookie Policy):

  • Name and title;
  • Contact information such as email addresses, telephone numbers;
  • Demographic information such as postcode, preferences and interests- a list of URL’s starting with a referring site, your activity on our site, and the site you exit to;
  • IP address;
  • Web browser type and version;
  • Operating system;

How do we use this data?

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. Specifically, we may use data:

  • For our own internal records
  • Providing and managing your access to our site;
  • Personalising and tailoring your experience on our site (customisation);
  • Supplying our services to you (please note that we require your personal data in order to enter into a contract with you);
  • Personalising and tailoring our services for you;
  • Contact you via email, telephone or mail (eg, replying to emails from you).
  • Market research;
  • Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience.

Your rights in relation for your personal data

As a data subject, you have the following rights under the GDPR, which this policy and our use of personal data have been designed to uphold:

  • The right to be informed about our collection and use of personal data;
  • The right of access to the personal data we hold about you. You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please submit your requests in writing via email, , to Susan Sinclair. Under the GDPR, no fee is payable for a copy, and we will provide any and all information in response to your request free of charge.
  • The right to be forgotten– You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We only hold your personal data for a limited time- 7 years- but if you would like us to delete it sooner please let us know. You can do this in writing via email, , to Susan Sinclair.
  • Right to restrict– You may choose to restrict the collection or use of your personal information, but this may inhibit or limit the way in which we are able to interact with you. If you wish to restrict the data we hold about you, please contact us in writing using the contact details above.
  • The right to rectification– if any personal data we hold about you is inaccurate or incomplete. If you believe that any information we are holding on you is incorrect or incomplete, please contact us in writing as soon as possible using the contact details above. We will promptly correct any information found to be incorrect.

How and where do we store your data?

  • We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. All personal data will therefore be retained for 7 years. We will only keep it in order to use it as described above and/or for as long as we have your permission to keep it.

  • Some or all of your data may be stored outside of the European Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure to protect your data. Steps taken include, for example, using Https; and SSL to securely send data between your browser and our website. All information you provide to us is stored on secure servers based in the UK or in secured paper files (locked cupboards/cabinets).
    We also follow stringent procedures to ensure we work with all personal data in line with the GDPR.

Do we share your data?

  • We may share your data with other companies in our group in order to provide our services to you.
  • We may sometimes contract with third parties to supply services to you on our our behalf. These may include payment processing, search engine facilities and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
  • We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.
  • We sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR, for example Https and SSL.
  • In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
  • We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal data we hold about you is stored and processed in line with the GDPR.

What happens if our Organisation changes hands?

We may from time to time, expand or reduce our Organisation and this may involve the sale and/or the transfer of control of all or part of our Organisation. Any personal data that you have provided will, where is it relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. First party cookies are those placed directly by us and are used only by us. Once you agree, the file is added and the cookie helps facilitate and improve your experience of our site and improve our service. We have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All cookies are used by and on our site are used in accordance with current Cookie Law.

Cookie Consent

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.

By using our site you may also receive third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our site for website analytics (eg, Google Analytics). These Cookies are not integral to the functioning of our site and your use and experience of our site will not be impaired by refusing to consent to them.

  • In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
  • You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enable you to access our site more quickly and efficiently.
  • It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

We May Use Some, or All of These Cookies:

  • Analytics Cookies -We analyse our web traffic using services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you. We only use this information for statistical analysis purposes and then the data is removed from the system.
  • Functionality Cookies– To store Information about your preferences. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.We may also collect and store information about your browsing device, including, where available, your IP address, operating system and browser type. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
  • Targeting Cookies -To test content on our website and to recognise when you return to our website- Cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. (eg, which links you have visited). As with analytics Cookies, this information helps us to better understand you and in turn, to make our site more relevant to your interests.
    A Cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
  • Strictly Necessary Cookies– A Cookie falls into this category if it essential to the operation of our site, supporting functions such as logging in and payment transactions etc.
  • Third party Cookies – as explained above under ‘Cookie Consent’
  • Persistent Cookies Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on our computer or device for a predetermined period and are activated each time you visit our site.
  • Session Cookies– Any of the above types of Cookie may be a session Cookie. Session Cookie are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session Cookies are deleted when you close your browser.

Contacting us

If you have any questions, comments and requests about our site or this privacy policy, please contact us by either email or post by using the details below. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.


1 Laurel Way,
South Woodford,
London, E18 2UA

Phone: 07944817799

Changes to our Privacy and Cookie Policy

We may change this Privacy and Cookie Policy from time to time (eg, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy and Cookie Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Procedure Adoption Date:

May 2018